Wellness at Wharton and Wellness at Penn have introduced Counseling and Psychological Services (CAPS) in Huntsman Hall as part of the University-wide commitment to students, faculty, and staff in a shared culture of well-being. Find out why and how you access these resources through the Frequently Asked Questions below, or visit the CAPS site to connect.
All students can speak directly to a Counseling and Psychological Services (CAPS) clinician 24/7 by calling 215-898-7021. All students can be seen immediately by dropping into CAPS during business hours. All students can make appointments at CAPS by calling or dropping in. CAPS is open Monday and Friday 9 a.m. to 5 p.m., Tuesday, Wednesday, and Thursday 9 a.m. to 7 p.m., and Saturdays 10 a.m. to 3 p.m. CAPS’ main office provides comprehensive services with a range of clinical specialties.
Wharton students can also speak with an embedded CAPS clinician in Jon M. Huntsman Hall, Room 418 on Mondays, 1 p.m. to 7 p.m., Thursdays, 11 a.m. to 1 p.m. and 2 p.m. to 7 p.m., and Fridays 11 a.m. to 3 p.m.
Frequently Asked Questions
What is the CAPS embedded program?
Counseling and Psychological Services (CAPS) created the embedded clinician pilot program to honor requests from professional schools where students’ busy schedules precluded them from visiting CAPS during business hours. CAPS began the embedded clinician pilot program in 2015 at the School of Veterinary Medicine with one staff member on-site for up to 10 hours a week between 2 p.m. and 7 p.m. The pilot expanded to the School of Dental Medicine in 2016 and, in 2017, to the Perelman School of Medicine and Penn Law.
The 2018 expansion of the pilot program at Wharton represents the next phase of this initiative: Assigning an embedded clinician to a school building that serves both undergraduate and graduate students. Wharton is funding this pilot program as part of its ongoing wellness initiatives. Wharton and CAPS will work closely throughout the rest of the academic year to assess demand, utilization, and student feedback.
What is the goal of the CAPS embedded program at Wharton?
The goal of the pilot program is to extend CAPS’ services to provide opportunities for brief intervention, consultation, and referrals in a convenient, comfortable, familiar space for undergraduate, MBA, and doctoral business students.
The embedded CAPS clinician at Wharton will work closely with school student services staff to assist with programming, public health interventions, and referrals.
If ongoing treatment is requested or necessary after engaging the embedded clinician, that care will continue at CAPS (3624 Market Street, 1st Floor West) during expanded day, evening, and weekend office hours.
REMINDER: All students can speak directly to a CAPS clinician 24/7 by calling 215-898-7021. All students can be seen immediately by dropping into CAPS during business hours. All students can make appointments at CAPS by calling or dropping in. CAPS is open Monday and Friday 9 a.m. to 5 p.m., Tuesday, Wednesday, and Thursday 9 a.m. to 7 p.m., and Saturdays 10 a.m. to 3 p.m. CAPS’ main office provides comprehensive services with a range of clinical specialties.
What does not happen at the CAPS embedded program at Wharton?
The embedded clinician will not hold regular long-term therapy sessions or provide specialty clinical care to students in Huntsman Hall. This pilot program is for brief intervention and consultation only.
Who is the provider and what hours will this clinician work in Huntsman Hall?
CAPS hired Courtney Hutchison, a licensed social worker and psychotherapist with a background in community mental health and college counseling settings to work part-time in Huntsman. Hutchinson holds master’s degrees from Bryn Mawr College and UC Berkeley and earned her bachelor’s degree from Brown University. She won the 2018 Pennsylvania Society for Clinical Social Work Award for Clinical Excellence. Hutchison trained at CAPS and previously worked with Wharton student groups to facilitate workshops.
Courtney will be on site in JMHH 418 through December 19 on Mondays, 1 p.m. to 7 p.m. | Thursdays, 11 a.m. to 1 p.m. and 2 p.m. to 7 p.m. | Fridays, 11 a.m. to 3 p.m. starting on Thursday, September 5, 2019. There are three ways for students to see Courtney:
- Schedule an hour-long initial assessment by calling CAPS (215.898.7021, press 2) during business hours and identifying yourself as Wharton student seeking to see the clinician in Huntsman.
- Schedule a brief consultation by emailing Courtney at email@example.com or by stopping by and seeing if the door is open. Courtney may be able to see students for follow-up or brief individual counseling at Huntsman, depending on availability.
- Drop-in visits are also possible if the door is open and Courtney is available.
Note: Students having an urgent concern or needing to speak to a clinician right away, are strongly encouraged to call CAPS 24/7 (215.898.7021, press 1) or visit CAPS’ main office at 3624 Market Street during business hours.
Where and when will this provider work in Huntsman?
The CAPS clinician will work in Jon M. Huntsman Hall, Room 418 on:
- Mondays: 1 p.m. to 7 p.m.
- Thursdays: 11 a.m. to 1 p.m. and 2 p.m. to 7 p.m.
- Fridays: 11 a.m. to 3 p.m.
When did the pilot program begin?
The pilot started in November 2018. The pilot proved to be successful and now it is officially implemented for Wharton students.
Who can see the CAPS clinician in Huntsman?
This pilot program expansion will serve only full-time Wharton undergraduate, MBA, and PhD students. This includes dual-degree students who may not have Wharton email.
I’m in Engineering but take classes in Huntsman. Why can’t I see this CAPS clinician?
This pilot program extension seeks to determine if the success of having a part-time embedded clinicians in a professional school can be replicated in a school that serves a much larger population, with undergraduates and graduate students. Given the limited hours and capacity, only Wharton students can utilize this service.
Students in other schools should continue to call CAPS 24/7 (215-898-7021) to speak directly to a clinician and/or make appointments during office hours. Students in any school can drop into CAPS at any time during business hours and be seen immediately. All students can call CAPS 24/7 to speak directly to a CAPS clinician by phone.
How will the Huntsman CAPS clinician’s time be allocated?
- Some of the 17 weekly hours will be set aside for pre-scheduled hour-long initial assessment appointments, which students will make by calling CAPS (215-898-7021, press 2) during business hours and identifying themselves as Wharton students seeking to see the clinician in Huntsman. Dedicated appointment slots will be reserved for undergraduate, MBA, and doctoral students.
- Some of the 17 weekly hours will be reserved for brief consultations, which students can schedule by emailing the clinician directly or stopping by and seeing if the door is open.
- The embedded clinician may be able to see students for follow-up or brief individual counseling at Huntsman depending on availability.
How can Wharton students utilize the CAPS clinician in Huntsman?
Students will have multiple access points, depending their needs and schedules.
- Students seeking an hour-long initial appointment in Huntsman should call CAPS (215-898-7021, press 2) to schedule.
- Students seeking a brief consultation can drop into HH 418 if the door is open and the clinician is available or email clinician directly to schedule.
- Students seeking a brief consultation who drop in and see the door closed can email the clinician to seek a slot that day or the next day.
Note: Students having an urgent concern or needing to speak to a clinician right away, should call CAPS (215) 898-7021, press 1 (24/7) or go over to CAPS main office during business hours.
How will I know if the CAPS clinician in Huntsman has any time available the same day I want to be seen?
To the best of the clinician’s ability, door signage will indicate real-time bookings and upcoming open slots. Wharton and CAPS staff will evaluate capacity and utilization and may experiment with how best to communicate access and availability to students.
Where will I wait if I want to be seen at the next available timeslot?
With the new embedded CAPS clinician location move to 418 JMHH, there are some chairs right outside of the space where students can sit and wait to be seen or to respect students’ time and busy schedules, CAPS also urges students to email the provider to make a plan for a time to drop in for a brief consultation and/or call CAPS to make an appointment.
What happens after my meeting or appointment?
Next steps will depend on the clinician’s assessment and student’s need. Options include:
- The student may resolve their concerns during their brief consultation or initial appointment with the embedded clinician
- The student may be referred to CAPS for a fuller assessment.
- The student may be referred to CAPS to begin short-term therapy.
- The student may be referred to a CAPS group or other campus resource.
The student may be referred to a community provider or specialist.