Alumni play a key role in WCAI, serving as student mentors, guest speakers, WCAI ambassadors and providing unique insight into the analytics industry.
WCAI conferences and workshops are a great way to stay up-to-date on current research being conducted with individual-level data.
Student programs, like our Inside the Industry and Executive-in-Residence, introduce students to current analytics professionals who share their experiences working with customer analytics.
The Wharton Customer Analytics Initiative in a genuine thought leader in data-driven customer analysis, applying academic research methods to a wide range of industries globally.
Our research process brings together leading academics from around the world to answer high-level managerial questions.
News & Multimedia
- Feb. 2012: Customer Analytics: A New Lifeline for the Red Cross and Other Nonprofits?
- Jan. 2012: WCAI Applies a Unique Approach to Creating Academic-Industry Research Partnerships
- Dec. 2011: The Customer Lifetme Value Equation: Will it Pay Off for Tech Companies?
- Nov. 2011: WHYY tunes in to its donors' behavior
- Nov. 2011: Interview with Professor Pete Fader on customer centricity
- Oct. 2011: A Love/Hate Thing; Why Do We Find It Hard to Break Up with Our Bank
- Oct. 2011: The ART Forum is now accepting proposals for papers. Full CFP here.
- Oct. 2011: Are you "Customer Centric"?
- Oct. 2011: If You Want to Be Customer-Centric, You Have to Be Direct
- Oct. 2011: Hearst and the Direct Marketing Association's Analytics council Announce Winner of Second Hearst Challenge
- Oct. 2011: Wharton Digital Press Debuts Wharton Executive Education Essentials Series
- Sept. 2011: Organic Partners With the Wharton Customer Analytics Initiative to Develop New Models for Online Ad Effectiveness
- Sept. 2011: X Change 2011 : It's the end of the world as we know it, and I feel fine
- Sept. 2011: Dr. Elea Feit's Keynote Presentation Slides from XChange 2011
- Feb. 2011: Knowledge@Wharton: From Soccer to the Super Bowl
- Jan. 2011: Customer Analytics Initiative Launches at the Wharton School
- Jan. 2011: Philadelphia Business Journal: Analytics This
- Jan. 2011: Technically Philly: The Year of Mobile

WCAI Announcements
- Sirius XM Radio Inc. Research Opportunity: Predicting Customer Acquisition & Retention Using Structured & Semi-Structured Data, Proposals due 2/24 - View Webinar
- Marketing on the Move: Understanding the Impact of Mobile on Consumer Behavior, 2/27 - 2/28 - Details
- eMetrics Marketing Optimization Summit, WCAI Keynote at San Francisco, 3/4 - 3/9, register now
- Cultivating Disaster Donors grantees announced - view the list
- Students: check the Student Programs page for upcoming student events and recordings of past events





