Undergraduate and MBA education is a core part of the WCAI. Our courses will help train student leaders to shape this industry.

Alumni play a key role in WCAI, serving as student mentors, guest speakers, WCAI ambassadors and providing unique insight into the analytics industry.

WCAI conferences and workshops are a great way to stay up-to-date on current research being conducted with individual-level data.

Student programs, like our Inside the Industry and Executive-in-Residence, introduce students to current analytics professionals who share their experiences working with customer analytics.

The Wharton Customer Analytics Initiative in a genuine thought leader in data-driven customer analysis, applying academic research methods to a wide range of industries globally.

Our research process brings together leading academics from around the world to answer high-level managerial questions.

Student programs are a vital part of WCAI; in addition to innovative courses, we offer extracurricular activities that give students the chance to interact with industry executives and prepare for a career in customer analytics.

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WCAI Announcements

  • Want more WCAI research content? Take the survey to let us know what you think!
  • New Research Opportunity: "If you LIKE will you buy? New Data on Social Media Exposure and Purchase Behavior" - view webinar on-demand
  • INFORMS Marketing Science Conference, Boston, MA, 6/7 - 6/9, Special WCAI Research Session on 6/7
  • 2012 ART Forum, Seattle, WA, 6/24 - 6/27, Keynote by Eric Bradlow and Tutorials with Pete Fader & Elea Feit, more information