Faculty research applies analytic and empirical studies to important problems facing the private and public sectors, including: supply chain management; product development; service operations; e-business; decision support systems; information-based strategy; systems development and implementation; risk and environmental management; negotiations; and individual and group decision making.

Representative Publications
Names in bold type indicate authors who were Wharton doctoral students at the time of publication.

Anand, K. S., Karan Girotra, 2007, "The Strategic Perils of Delayed Differentiation," Management Science, 53(5), 2007. 697-712.

Braun, Michael, P.S. Fader, E.T. Bradlow, H. Kunreuther.(2006) Modeling the 'Pseudodeductible' in Homeowner's Insurance. Management Science 52(8) 1258-1272.

Cachon, G., Gurhan Kok. 2007. How to (and not to) estimate the salvage value in the newsvendor model. Manufacturing & Service Operations Management, 9(3). 276-290.

Cachon, G, C.T. Terwiesch, Y. Xu, "Retail assortment planning in the presence of consumer search." Manufacturing & Service Operations Management, 2005.

Cachon, G., Fuqiang Zhang (2006). Procuring fast delivery: sole-sourcing with information asymmetry. Management Science, 52(6): 881-896.

Cachon, G., Fuqiang Zhang (2007). Obtaining fast delivery in a queuing system via performance-based allocation of demand. Management Science, 53(3): 408-420.

Clemons, E., Guodong (Gordon) Gao, L.M. Hitt, (2006), When Online Reviews Meet Hyperdifferentiation: A Study of the Craft Beer Industry, Journal of Management Information Systems, Vol. 23 No 2 , Fall 2006 , pp. 149 - 171.

Dunn, Jennifer, M.E. Schweitzer, "Feeling and believing: The influence of emotion on trust." Journal of Personality and Social Psychology, 2005.

Fleder, Daniel, K. Hosanagar, (2007), A missing data paradox for nearest neighbor recommender systems. Proceedings of the Seventh Workshop on Information Technology and Systems.

Fleder, Daniel, B. Padmanabhan, (2006). Cluster evolution and interpretation via penalties. Proceedings of the Sixth IEEE International Conference on Data Mining, DMDM Workshop.

Girotra, Karan, C.T. Terwiesch, K. T. Ulrich, 2007, "Valuing R&D Projects in a Portfolio: Evidence from the Pharmaceutical Industry," Management Science, 53(9), 2007. 1452-1466.

Goyal, Manu, S. Netessine. (2007). "Strategic technology choice and capacity investment under demand uncertainty." Management Science, 53(2). 192-207.

Hitt, L.M., Sonny Tambe (2007) "Broadband Adoption and Content Consumption," Information Economics and Policy, 19(3-4): 362-378.

Kim, Sang-Hyun Kim, M.A. Cohen, S. Netessine, (2007), "Performance Contracting in After-Sales Service Supply Chains," Management Science, 53(12), 1843-1858.

Li, Xinxin, L.M. Hitt (forthcoming). "Self Selection and the Information Role of Product Reviews," Information Systems Research.

Olivares, Marcelo, "C. Terwiesch, L. Cassorla (2008), "Structural Estimation of the Newsvendor Model: An Application to Reserving Operating Room Time", Management Science 54(1), 41-55.

Robert Swinney, S. Netessine (2007), Long-term contracts under the threat of supplier default, Manufacturing & Service Operations Management, Forthcoming.

Wu, S.Y., L.M. Hitt, Pei-Yu Chen, G. Anandalingam (2008) "Customized Bundle Pricing for Information Goods: A Nonlinear Mixed Integer Programming Approach," Management Science 54(3): 608-622.

Zhang, Fuqiang (2006). "Competition, cooperation and information sharing in a two-echelon assembly system." Manufacturing & Service Operations Management, 8(3): 273-291.

T. Randall, C. Terwiesch, K. T. Ulrich, "User Design of Customized Products," Marketing Science, 2007.

U. Simonsohn, "Clouds Make Nerds Look Good: Field Evidence of the Influence of Incidental Factors on Decision Making." Journal of Behavioral Decision Making, 2007.

E.K. Clemons and Lorin M. Hitt, "Poaching and the Misappropriation of Information: Transaction Risks of Information Exchange." Journal of Management Information Systems, 2004.

N. Gans, G. Knox and R.T.A. Croson, "Simple Models of Discrete Choice and Their Performance in Bandit Experiments." Manufacturing & Service Operations Management, 2007.

C.P. Lee, G.M. Chertow and S.A. Zenios. "A Simulation Model to Estimate the Cost and Effectiveness of Alternative Dialysis Initiation Strategies." Medical Decision Making, 2006.

G. Cachon, C. Terwiesch, Y. Xu, "Retail assortment planning in the presence of consumer search." Manufacturing & Service Operations Management, 2005.

J. Dunn and M. Schweitzer, "Feeling and believing: The influence of emotion on trust." Journal of Personality and Social Psychology, 2005.

M. Goyal and S. Netessine, "Strategic technology choice and capacity investment under demand uncertainty." Management Science.

K. S. Anand and K. Girotra, "The Strategic Perils of Delayed Differentiation." Management Science, 2007.

C. Terwiesch, M. Olivares, and L. Cassorla, "Reserving Operating Room Capacity: A Structural Estimation Approach Based on the Newsvendor Model." Management Science, 2007.