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Winter 2005
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Age Power!

Age Power!
By Nancy Moffitt

With the baby boomer generation nearing 65, key players at a recent Wharton conference weighed in on retirement, a possible labor shortage, and the strengths of an older work force.

Matthew London watched his older brother move from the world of work to a fairly standard retirement—to hobbies, travel and volunteer work he hoped would keep his still-active mind sharp and give him a place to contribute.

But his decades of business savvy weren't put to use in his new role as a hospital volunteer. The filing and other clerical work left him feeling empty, he confided to his younger brother—it seemed little more than "busy work."

London, W'51, observed his brother's new life with empathy—and wariness. "I didn't want to retire and be unhappy," he said. "I wanted to keep working—to stay in my field."

And so he has. At age 75, London runs Philadelphia University's distance learning program as well as teaching courses in its business school, a four-day-a-week schedule he has no plans to scale back. "It's an enjoyable life," he says. "I'm ready to keep on going."

London is a part of an unprecedented demographic shift: in most of the developed world, the workforce is aging. In the U.S. alone, nearly 20 percent of American workers will be 55 and over by 2012, up from 12 percent in 1992. As the proportion of younger workers continues to decline, attracting and retaining mature workers will become all the more critical for businesses, with many labor economists predicting severe labor shortages by 2015.

From MSNBC to The Philadelphia Inquirer, the media is replete with stories about this "age wave" and the many issues that are just beginning to unfold as a result. Will the oft-predicted labor shortage really materialize? How will companies in the U.S. and abroad be affected by an aging workforce? What must mature employees do to remain current and valuable within organizations? And what should employers do to recruit, retain, train, and address the needs of older workers?

"Companies haven't figured this out yet," said William Novelli, C'63, CG'64, CEO of the American Association of Retired Persons (AARP). "On one hand, we have some executives asking how they should recruit and retain older workers. On the other hand, we have others asking how to get rid of them. We have conflicting trends at the moment—it will be interesting to see what happens. Right now, this is a story that's unfolding."

Last fall, Novelli and a slate of national experts gathered at Wharton to study and discuss the aging workforce at a one-day conference sponsored by the Wharton Center for Human Resources, Wharton's Boettner Center for Pensions and Retirement Research, and the AARP. Labor economists from The Conference Board, corporate CEOs, academics and government officials from the U.S. Department of Labor shared thoughts on everything from the ability and performance of older workers to the benefits implications for an aging workforce.

"The big issue here is practical rather than policy," says Wharton management professor Peter Cappelli, director of the school's Center for Human Resources and a speaker at the conference. "With the baby boomer generation about to begin a wave of retirements, a very large group of experienced, often highly-skilled workers are leaving their current employers, and increasing numbers of them would like to be doing something in the labor market even if it doesn't look like what they did before. If companies want to tap them, how do they do it? Employers who cannot adapt to embrace these workers will miss a significant source of competitive advantage."

Brains Versus Braun

A Coming Labor Shortage?

Older Workers Wanted

A Reason to Get up in the Morning

Reaching Out to Older Workers in America: A Sampling

Benefits for Older Workers? Don’t Count on Them
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