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Summer 2005
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Moral Hazards and Fatal Flaws
By Meghan Laska

Wharton Health Care Systems Professor Marc Pauly delves into contrasting problems in health care insurance in the developed and developing worlds.

Thousands of people lost their lives in the December 2004 tsunami. Billions of dollars were pledged in emergency relief. And although aid distribution efforts were hampered by the isolated terrain, officials said that it did slowly make its way to victims.

Marc Pauly While the tsunami triggered an international crisis, health care systems professor Mark Pauly says that the main health care catastrophe in these developing countries wasn't caused by a natural disaster, but triggered by more "mundane" things that don't make the headlines. For example, the major killers of children, such as diarrhea and infectious diseases like malaria, in developing countries are more ever-present. "The irony—and I feel this myself emotionally—is that we now say we want to do something to help the tsunami victims, but people should have been doing that a long time ago," Pauly says.

Pauly points out that more people in Indonesia died over the last 10 years as a result of poor health care and lack of insurance than died in the Banda Aceh tsunami. "The actual health consequences of the tsunami are so far relatively contained in that people either died or they didn't," Pauly says. He adds that he hopes that an end result of this disaster will be an increased focus on the quality and availability of health care for people in developing countries—something to which he has devoted much attention.

Searching for the Fatal Flaw

These days, Pauly's focus on developing countries is through the lens of health insurance. He quips that his "esoteric theoretical" writings on insurance captured the attention of the World Bank, which then asked Pauly to take a look at the situation in developing countries to see if there are any fatal flaws to the emergence of insurance. After a trip to Ghana last summer and research on the issue, the short answer is "no."

"The silver lining is that it seems like they could offer insurance," Pauly says. "But at a practical level, you run into problems of trust. The idea of someone asking for money and in exchange giving you a piece of plastic which entitles you to health care seems crazy. They say, 'Why should I believe you?' How do you get people past that distrust?" And if the insurance program is run by the government, corruption is also a risk, as well as an inherent limitation of choices by the people. These are the challenges.

So when the World Bank invited Pauly on a mission to Ghana to assist in redesigning its overall health insurance system in the summer of 2004, he joined the team. What he saw in Ghana was worrisome.

Pauly explains that the majority of developing countries such as Ghana have a system of free medical care, but the financing is often woefully inadequate. "People may lack care because the Ghana health service can't pay doctors enough to locate away from the big cities. People who need care end up paying out of pocket, using money they were going to spend on buying seeds for their crops or for fees to send their children to school." He explains that Ghana realistically concluded that, since people were paying out of pocket for health care, they would call their system a "cash and carry system," but then officials became concerned with the financial choices this forced people to make. The World Bank project asks whether instead of making big, occasional payments, perhaps people would pay smaller amounts periodically for insurance.

So after a firsthand look at the system in Ghana and researching what other countries have done, Pauly says there is reason to be optimistic. "I wouldn't have recommended what Ghana ultimately chose to do [local government-run insurance program] to all countries, but it is admirable because at least it carries forward the principle of having insurance," he says, adding that the government was planning to sign people up for the program last fall. "We can be optimistic because the alternative is worse and there is only room for improvement."

Despite the many challenges, models of success exist in other developing countries, Pauly notes. An area in India, for instance, created a primitive health insurance system where people contributed money to a community plan that paid for some health care and medicines that otherwise would not have been available.

Singapore, meanwhile, has implemented a modern health insurance system. "It has become the poster child for a country that started with the British health system model, which was free but low quality, and they put in place a system of insurance and spending accounts to create quite a well-functioning health insurance system." While Singapore is a small country that has emerged from poverty, it nonetheless serves as a hopeful example, Pauly says.

Recently, the World Bank has asked Pauly and colleague Peter Zweifel of the University of Zurich to write papers using high-level insurance theory to analyze whether there is a fatal flaw in efforts to provide real private and public health insurance in developing countries. "There may be a lot of practical problems and people have to make judgments about whether those can be overcome, but we determined that there are no logical reasons why we can't have real health insurance. We have Singapore and other cases suggesting that it is not hopeless." He explains that, while he doesn't think the private insurance that emerges will be perfect, it will be much better than the alternative of a poorly funded, low-quality public system that causes people to prefer to pay out of pocket for effective care, with adverse consequences like "not sending your kids to school or not being able to plant a crop. But it's a hard message to preach—that you can do the most good by doing a little even if it's not perfect," he says.

In March 2005, a Wharton Impact Conference called Voluntary Health Insurance in Developing Countries took a stab at preaching that message. Organized in collaboration with the World Bank, the University of California at Berkeley and the University of Zurich, the conference presented the preliminary work from a large international review of the potential role of private health insurance. In addition to professors such as Pauly, participants included policymakers from developing countries, leaders from the health insurance industry, and international development partners. Participants discussed topics such as the economics of voluntary health insurance at low income levels, the role of the health insurance industry and the World Bank Group, and ways to apply theory to practice.

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