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Spring 2005
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Patagonia CEO Addresses Wharton West Leadership Conference

Michael Crooke

What kind of leadership will businesses need to succeed in the future? In February,Wharton West, home of the School's Executive MBA program in California, hosted a wide-ranging, well-attended one-day leadership conference, "Leading With Creativity and Conviction," designed to help attendees answer this question. A Philadelphia session will also be held on June 9.

Michael Crooke, President and CEO of outdoor clothing retailer Patagonia since 1999, gave a keynote address that focused on the pitfalls of focusing solely on the bottom line, Patagonia's approach to the business environment as an ecosystem, and the use of "flow" to optimize performance in individuals and organizations.

Crooke also emphasized the need for change and new ideas in an evolving organization, arguing that profitability and social awareness can go hand-in-hand. "When I came to Patagonia," he recalled, "I brought in seven new people. That was a lot of change and newness for the organization. Melding the new with the old and creating the next wave of the next thirty years at Patagonia—that's been a real challenge."

"We look at our strategic plans, and we look at what we invest in terms of the social side of our business, as well as the environmental side or the product side," Crooke explained, adding, "It doesn't matter if you are eco-groovy and socially responsible. If you don't have a great product or service that's sustainable, then it's a short-term phenomenon, and it's going down."

Conference speakers included leaders from large corporations, such as MCI, Clorox, Hewlett-Packard, and Kaiser Permanente, as well as from less traditional venues, such as Business for Social Responsibility, the Poetry Foundation, and the Palo Alto Research Center. Presenters also included professors Michael Useem, director of Wharton's Center for Leadership and Change Management, and Peter Cappelli, director of Wharon's Center for Human Resources, both of whom helped organize and sponsor the annual event.

For more information on the conference, visit http://leadership.wharton.upenn.edu/welcome/index.shtml

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