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Spring 2003
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Make the Rules - Or Your Competitors Will

By Nancy Moffitt

In the high-stakes game of legal strategy, says Wharton's Richard Shell, businesses must use the law as a competitive tool.

Richard Shell had arranged for a cab driver from his suburban neighborhood to pick him up at Philadelphia International Airport when his flight landed at midnight. He'd learned from hard experience that some city cab drivers don't know their way around the suburbs, a reality that had led to some steep cab bills and long, winding rides home. He had been taken to the airport by the owner of a small, suburban fleet of cabs, who said he would be waiting in the baggage claim area upon Shell's return. "To my delight, there he was as I came down the elevator," says Shell, a legal studies professor. "But then things got complicated."

The driver took Shell outside and pointed to a spot across a couple of roads and traffic islands. That, he said, was where Shell was to wait. "But where's the cab?" Shell asked. The driver explained that the city cab companies had long ago negotiated an agreement with the airport – an agreement designed to make it very difficult for suburban cabbies to operate efficiently there. "First, I have to meet you," the driver told Shell. "Then you have to walk all the way over to Zone 6. Then I have to go back to the limo waiting area to get the cab. Then I can pick you up."

Richard Shell This anecdote, Shell explains in a new book, is a telling example of the way businesses often encounter the law – not as a lawsuit or regulatory proceeding but as a part of someone else's competitive strategy. "Incumbents can't ban the competition," Shell writes. "But they can use laws and regulatory processes to add cost and inconvenience to their competitors' products." It's called competitive legal strategy – a high-stakes game in which some businesses make the rules, while others are forced to operate within those boundaries. "The one thing I saw that was missing in the practitioner literature was how business people should think of law as a tool of corporate strategy – that is, what are the ways that businesses can use legal tools, whether it's litigation, lobbying, or regulations, to help them gain or protect a competitive advantage," says Shell, the Thomas Gerrity Professor of Legal Studies and Management and former chair of the Legal Studies Department. "There's a huge amount of this activity going on, but there's almost nothing written about it other than in specialized academic works."

How laws make winners of some firms and losers of others, and how business leaders manage, defend against, and gain a competitive foothold from the law, is the subject of Shell's book, tentatively titled Make the Rules or Your Competitors Will. Under contract with Crown Publishing and scheduled for publication in early 2004, the book is a fresh angle in a market crowded with legal writings, from diatribes against business regulation to treatises that suggest cozy, corrupt partnerships between business and government.

"What was missing from these world views is the way the political system actually works when it's adjusting to the economic reality of business," says Shell. "It's a forum in which businesses act as an interest group but just as often are fighting each other."

Shell has also authored the award-winning Bargaining for Advantage: Negotiation Strategies for Reasonable People(1999, Viking Press/Penguin Books), a book read in many Wharton School negotiation classrooms and praised by both students and executives for providing a new and useful view of a not-so-new subject. In his latest book, his message is simple: businesses need to understand enough about the law to integrate it into daily strategic thinking.

The Disney Company, for example, has managed to continually extend its copyright protection on its storied cartoon characters, the source of much of the firm's profits, by lobbying Congress each time an older character's protection is set to expire. Pharmaceuticals such as Pfizer and Merck, meanwhile, religiously scrutinize patent laws and FDA processes with the goal of tipping the balance away from generics and toward brand-name products.

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