Wharton Alumni Magazine
Fall 2004
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Credentialism vs. Substance

A speech delivered by Dean Patrick Harker at the 2004 MBA Convocation describes the foundation of a great business education: service, trust, morality—and a lot of hard work.

IT'S A PLEASURE to get together with you again. A lot has happened since we last spoke on the first day of pre-term. Math camp is behind you, as is the Leadership Retreat. You've been matched up with your learning teams, and you're a full two days into your "real" classes. More importantly, you're two days closer to graduation!

Dean Patrick Harker You've probably also noticed it's a little more crowded on campus. That's because you've been joined by your second-year MBA colleagues and our Wharton undergraduates—bringing our daily census in Huntsman Hall up to nearly 5,000 students. An additional 20,000 students from Penn's 10 other undergraduate, graduate and professional schools have also arrived. I hope you're getting a sense of what a large and vibrant intellectual community you've joined.

This evening, as tradition dictates, we gather to mark the official beginning of your academic experience. Your faculty welcome you as candidates for the degree of master in business administration, and we have some thoughts we'd like to share as you begin this journey.

During your first weeks with us, we've given you a look at all of the opportunities available to you—both inside and beyond the classroom. Each of these activities is important and will shape your experience here. They will also define your readiness for the next chapter in your business careers.

Among this vast menu of choices, however, your academics are paramount. Extra- and co-curricular activities augment, but cannot supplant, the learning that you must do through coursework. After all, the degree of master in business administration—by its very name—requires that you master a body of knowledge and a practice of analysis and action that will make you effective business leaders.

Jane Jacobs, in her recently published book, Dark Age Ahead, explores what she believes are the root causes of the vast changes taking place throughout the world today, changes that she believes predict a steep decline in human progress.

It's true that our world has changed dramatically in just a short period, and I believe we are in a time of real crisis. Social, political and economic polarization along ideological lines has perhaps never been so serious, threatening the global marketplace, and, with it, the full energy of human potential.

We stand at a turning point. If we allow public discourse to degrade any further into a battle of simply who is right and who is wrong or whose beliefs are superior to all others; if we attempt to super-impose the economic or political ideologies of one culture on top of another without regard to the values and history of that culture; if we do not seek to expand basic human freedoms of self-determination and full social and economic participation—then, our future is, indeed, bleak.

Jacobs identifies problems under five categories of specific concern that she believes underscore our ability to turn this situation around: the roles of family and community; independent scientific inquiry, government, public trust in the professions, and higher education.

The final two—public trust in the professions and higher education—are of particular interest to our academic enterprise here at the Wharton School.

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